Hero Hiper e Supermercados

Supermarkets

Get more customers. Sell more

Count on us to increase your sales, profits, and customer loyalty

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Omnichannel Napse solutions for supermarkets and superstores.

A specialized system for supermarkets, regardless of the size of your retail.

Napse has specialized retail solutions. All our shopping experience constantly results in critical knowledge so that you can retain your customers efficiently and dynamically achieve specific and relevant results.

This is why we offer complete and specialized technologies for supermarkets and superstores, serving end-to-end operations to increase profit margins and reduce costs, while avoiding shortages. Your business is a living organism and all parts must operate together, which is why we offer a system that robustly complies with all processes from start to finish.

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Diversify Strategic Actions

Napse offers a variety of solutions so that you can sell much more, at any time, without having any financial losses. Our specialized systems integrate from operational processes to full knowledge of your customer, thus making the analysis and use of information of your supermarket or superstore processes easier for more assertive decision-making:
  • Market products online by integrating your store with the most diverse sales apps
  • Ship your products with price and shipping time according to your customer’s profile
  • Offer the possibility of online shopping and pick up in retail stores (click and pick-up), through complete omnichannel management
  • Have a solution that manages products from the distribution center to their final destination
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Get to know your customers

Focus your actions on customers and be more competitive. Have complete solutions to understand and satisfy the needs of those who buy from you. Napse has all the necessary resources to create, manage and monitor promotional campaigns and loyalty programs to re-engage and retain your consumers with complete, intuitive, and ready-made platforms to make your business grow even more.
  • Make available information about your customer, history, and shopping habits in a secure and assertive manner. Big data analytics can be a reality in your supermarket or superstore
  • Find out which products are the most purchased, the most popular and the most interesting to consumers
  • Group customers and divide them into segments to understand how they can buy products that other consumers also buy.
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Have an end-to-end operating model

Offer the best shopping experience also in e-commerce and expand sales through omnichannel management. Ship products with the ideal price and shipping time for customers through a specialized system that offers visibility and total integration in daily lives.
  • Enable online shopping and pick-up at retail stores with a complete and straightforward operation
  • Integrate all sales channels to expand your service and provide the best shopping experience to consumers
  • Have call centers and shipping channels for on-demand shipping.
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Innovative methods of payment

Have innovative methods of payment. In addition to simplifying and making the diversity of methods of payment easier, it gives a sense of modernity, control, and security for the business.
  • Explore all online and offline possibilities
  • Have the best acquisition conditions for your operation
  • Split payments between your store and partnered service providers
  • Offer contactless payments on your window display
  • Accept payments in your store via leading e-wallets on the market with a single fixed QR code on your counter
  • Create your own e-wallet to accept payments in both retail and online stores
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Inventory management

To sell more, you need to control store inventory in real time. This can only be done efficiently with a specific and specialized system that indicates the entry and exit of products, which will allow you to anticipate needs, providing business planning efficiency.
  • Receive goods quickly and flexibly
  • Manage products on the display rack
  • Have a loss prevention system
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Our customers

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How is our product portfolio?

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Napse Commerce is our e-commerce platform designed to quickly launch your business to the online world simply and flexibly to all industries. Its technology and structure ensure stability, growth, and integration to its management ecosystem.

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Napse Omni

Napse Omni is a solution designed for retailers to manage consumer needs from any point of contact. It allows managing costs and shipment times, product availability, integrated payments as well as simpler exchange and return processes, having a comprehensive look at product stock and current offers.

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Napse Bridge

Napse Bridge is a suite of solutions designed to adapt to different commerce formats and integrate both store and remote channels. It also has native integration with both Enterprise Resource Planning (ERP) systems and pre-existing services to simplify company business processes.

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Napse Promo

Napse Promo is a key tool to create a custom consumer experience where you can centralize complex promotions and loyalty programs through all points of contact with customers, thus creating a unique experience.

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Napse Vtol

Napse vTOL optimizes the payment experience in all sales channels, preventing loss of sales due to delays and difficulties at the time of payment. Its multi-company design allows for a more efficient management of means of payment in business groups, international operations, and multiple subsidiaries.

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Napse Delivery App

The Napse Delivery App is a platform to receive omnichannel online orders that are customized with your brand and visual identity. You can receive orders online through the app, website, chatbot, and phone. It connects with any method of payment, and coordinates the shipment through any last-mile shipment company or your own shipment.

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Napse Impulse

Napse Impulse allows you to turn experiences into results by increasing online performance and creating relevant and unique shopping experiences for each consumer, with the best personalization, media and retargeting solutions on the market.

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Supermarkets and Superstores

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